Nail Salon Manager

Skills

Key Responsibilities:

• Oversee day-to-day operations of the nail salon, ensuring the highest level of service and client satisfaction.
• Recruit, hire, train, and manage a team of skilled nail technicians and support staff.
• Develop and implement effective strategies to drive sales, increase customer retention, and meet business goals.
• Manage inventory, order supplies, and ensure all products and tools meet safety and hygiene standards.
• Create staff schedules, monitor performance, and provide ongoing training and support to ensure a positive and productive work environment.
• Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
• Ensure the salon maintains a clean, welcoming, and aesthetically pleasing atmosphere.
• Collaborate with marketing teams to promote salon services, special offers, and events.

Qualifications:

• Proven experience as a Salon Manager or in a similar managerial role within the beauty industry.
• Strong leadership and team management skills with the ability to motivate and inspire staff.
• Excellent organizational and multitasking abilities.
• Outstanding communication and customer service skills.
• Fluent in English; proficiency in Russian is a strong advantage.
• Knowledge of nail care services, products, and industry trends.
• Ability to handle financial management, including budgeting and inventory control.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• Employee discounts on salon services and products.