We are looking for a talented and passionate Barista with strong sales skills to join our team at our cafe and chocolatier located in the iconic Dubai Mall. If you thrive in a fast-paced environment, have a love for crafting exceptional coffee, and possess a natural talent for customer service and sales, we want to hear from you!

Key Responsibilities:

• Prepare and serve high-quality coffee, beverages, and desserts, ensuring excellent presentation and taste.
• Demonstrate expert knowledge in coffee brewing techniques, equipment, and different types of beans.
• Engage with customers warmly, providing a welcoming atmosphere and personalized service.
• Recommend and upsell products such as specialty chocolates, coffee blends, and cafe items to enhance the customer experience.
• Maintain cleanliness and organization of the coffee station and the overall cafe.
• Manage cash registers, handle payments, and process orders efficiently.
• Assist with inventory management, including tracking stock levels and placing orders for supplies when necessary.
• Collaborate with team members to ensure smooth operations and exceptional service.
• Stay updated on cafe offerings, seasonal items, and promotions to actively drive sales.

Requirements:

• Proven experience as a barista in a high-end or busy cafe.
• Strong sales experience with a customer-focused approach.
• Excellent communication skills and ability to build rapport with guests.
• Passion for coffee, with a deep understanding of brewing techniques and flavor profiles.
• Flexibility to work in shifts, including weekends and public holidays.
• Ability to thrive in a fast-paced environment and work under pressure.
• Knowledge of Dubai Mall clientele and a passion for delivering top-tier service in a premium location is a plus.

What We Offer:

• Competitive salary with additional commission on sales.
• Performance-based incentives.
• A vibrant, supportive team environment.
• Opportunities for growth and career development.
• Discounts on cafe items and chocolates.

Skills

Requirements:

• Proven experience as a barista in a high-end or busy cafe.
• Strong sales experience with a customer-focused approach.
• Excellent communication skills and ability to build rapport with guests.
• Passion for coffee, with a deep understanding of brewing techniques and flavor profiles.
• Flexibility to work in shifts, including weekends and public holidays.
• Ability to thrive in a fast-paced environment and work under pressure.
• Knowledge of Dubai Mall clientele and a passion for delivering top-tier service in a premium location is a plus.
• Basic Arabic speakers are a big plus