Sales And Customer Service Executive

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Job Opportunity: Customer Service / Sales Support Executive


We are a leading company specializing in innovative adhesive tape solutions and are currently seeking an energetic and motivated Sales Support/Customer Service Executive to join our dynamic team in the UAE.



Key Responsibilities:

  • Provide exceptional support to our sales team and manage customer service operations with a focus on excellence and efficiency.
  • Utilize CRM software to maintain and enhance customer relationships, follow up on project pipelines, and coordinate related activities.
  • Act as the primary point of contact for customer inquiries, providing timely and effective solutions.
  • Collaborate with internal teams to drive customer satisfaction and support sales initiatives.
  • Prepare and manage paperwork and administrative tasks, including handling customs operation documents, placing and receiving orders, tracking shipments, managing inventory, following up on payments.


What We Offer:

  • An opportunity to grow within the company, with roles and responsibilities expanding based on performance.
  • A supportive and collaborative work environment.


Skills

Qualifications:

  • A Bachelor’s degree in a relevant field.
  • Minimum of 3 years of experience in the UAE in a sales support or customer service role.
  • UAE driver’s license is required.
  • Proficiency in CRM softwares is essential.
  • Strong customer-oriented mindset with excellent relationship management skills.
  • Fluent in English, with proficiency in Arabic or other languages being a plus.
  • Experience in specialty chemicals, adhesives, tapes, or fields such as construction, facades and aluminum, or water tanks markets is a plus, but not mandatory.


Post date: 11 September 2024
Publisher: Bayt
Post date: 11 September 2024
Publisher: Bayt