Position Title:          Operations Manager

Employment Type:    Full Time 

Salary:                 Up to 15K AED all inclusive depending on experience and qualifications

Job Location:          Dubai, UAE

About the Client: 

A prominent scent solutions provider specializing in premium fragrances, advanced scenting machines, and high-quality oils.

Job Description: 

- Manage and coordinate daily activities to ensure efficient functioning of scent marketing operations, including deployment, maintenance, and customer service.

- Facilitate communication and collaboration between customer service, sales, and technical teams to address client needs, manage installations, and provide post-service support.

- Analyse and streamline operational workflows and procedures to improve efficiency, reduce costs, and ensure alignment with company standards and objectives.

- Provide leadership and support to a team of 20+ employees, including setting goals, monitoring performance, conducting training, and facilitating professional development.

- Track key performance indicators (KPIs) related to operational efficiency and customer satisfaction and generate reports to inform strategic decisions and continuous improvement efforts.

Skills

Qualifications:

- Open to Indians, Egyptians, Lebanese nationalities

- Male, 40 years old and below 

- Must have Bachelor’s Degree in BA, OM or any relevant field. 

- Must have experience in the same industry 

- Must be expert in Customer Service & Budget Management, Warehouse Operations 

- Immediate joiners are highly prioritized.