Call Center Agent

ََََ - الإمارات - Dubai United Arab Emirates
ََََ
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • provide information to the customer about our products and create lead using proper lead type.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Portraying a positive outlook towards suggestions from the management related to required improvements.
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt