What to expect:

A brief role summary including:

1. Role Purpose 

This role within Core People Operations team will focus on supporting HR operations related to onboarding and offboarding processes, managing employee data and documentation, and ensuring compliance with UAE labor laws. The role offers an opportunity to gain hands-on experience in People operations and regulatory compliance, interacting with multiple stakeholders and providing essential support to the team. 

2. Impact & Scope 

The role will play a vital role in maintaining the smooth functioning of onboarding and offboarding processes, ensuring accurate data management and timely processing of key tasks. The position involves significant interaction with internal teams such as IT, Payroll & Procurement, People Partners and other key stakeholders within the business.

What’s on the menu? (Duties & Responsibilities)

This role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include: 

Onboarding & Pre-Onboarding: 

1. Manage the administrative tasks related to onboarding and offboarding, including document processing, joining documentation, and coordination with IT and other departments for resources such as laptops, email setup, joining kits, medical insurance etc.

2. Conduct pre-boarding welcome calls to ensure new joiners have all required documents and information. 

3. Ensuring all trackers are updated and data is accurately updated for all relevant teams 

Off-boarding: 

4. Conduct offboarding processes, ensuring that all steps such as clearance of company assets, termination paperwork, and final settlement are completed smoothly. 

5. Coordinate with payroll to ensure accurate final payments, including any outstanding dues or reimbursements.

6. Manage communication with departing employees, ensuring that offboarding is handled professionally and in a timely manner.

General Duties: 

7. Support the team in managing daily operations related to benefits administration, policy compliance, and employee query resolution, ensuring smooth workflow across all core activities. 

8. Providing administrative support to team members. 

9. Organizing and maintaining departmental documents, maintaining accurate data records, and generating reports as needed.

10. Participating in team meetings and contributing ideas and feedback. 

11. Handling inquiries and requests from internal and external stakeholders. 

12. Preparing meeting agendas, taking minutes, and distributing them as needed. 

13. Supporting the team with research and data collection for various projects. 

14. Providing support in the preparation and review of presentations and other documents. 

15. Contributing to process improvement initiatives within the department.

Skills

What are we looking for:

Qualifications & experience: 

1. UAE National with a family book 

2. Minimum high school diploma or higher 

3. Familiarity with Microsoft Office Suite and Google Suite 

4. Ability to work quickly, aligned with operational needs 

5. Strong analytical skills to identify problems, analyze data, and pull metrics 

6. Experience/Interest in the field of Human Resource management 

Skills and attributes: 

1. Ability to work independently and thrive in a fast-paced environment 

2. Strong attention to detail 

3. Ability to manage multiple tasks and work in a collaborative environment 

4. Good verbal and written communication skills. 

5. Professional demeanor and positive attitude.

What you’ll receive in return:

Join Our Vibrant Team at City Walk - Where Work Meets Innovation and Fun! 

● Cool Workspace: Our City Walk space is more than an office; it’s a creative hub with an atrium, development areas, and lots of greenery. It’s designed to inspire. 

● Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here. ● Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment. 

● Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts. ● Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team. 

● Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms and a rooftop with a view, we’ve got perks that make every day better. 

● Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.