About the Job:

• Providing professional and effective Total Facilities Management service.
• To effectively manage the facilities and engineering services along with other support outsourced service providers. The prime objective is to ensure that adequate management systems are in place to continually ensure a safe and robust environment for achieving superior Facility Management performance throughout the property.

Roles, Responsibilities, Duties

• Daily reporting to the Associate Director to deliver the daily management and operation outcomes.
• Managed all building facilities operation & maintenance activities. Design & manage various auxiliary building & fit-out projects to enable business growth.
• Plan strategy to ensure efficient management of assets – Manage, maintain, and support the reliability of the systems, equipment, properties, and assets in the facility.
• Contribute to contracts, contractors, and procurement functions and provide support for the facility’s budget.
• Communicate, negotiate, and hire sub-contractors within the project budget to maintain facilities systems or for any additional works and ensure they will provide the services within the contractual KPI.
• Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures, and purchases.
• Coordinates with suppliers, contractors, engineers, and others concerning equipment operations or maintenance.
• Maintain and operate the facilities – Manage resources including budget, staff, contractors, consultants, and finances.
• Ensure the effective delivery of site services in line with Service Level Agreements /Key Performance Indicators (KPI) as per client contractual agreements and the agreed-upon corporate and departmental objectives.
• Support and communicate with clients, customer base in the area of responsibility, and the FM or Workplace manager.
• Conducting supervisory activities on site and carrying out necessary correspondence to ensure contract soundness and adherence to relevant special and general conditions of contracts.
• Coordinate the work of subcontractors on site in line with the Planned Preventive Maintenance (PPM) schedule, including checking site-specific risk assessments and method statements.
• Plans, schedules, and reviews the day-to-day operational and maintenance activities related to the provision, upgrading, and modification of all Mechanical, Electrical, and Plumbing (MEP) Systems of the buildings, and monitors the operation of various MEP systems to ensure optimum performance of systems and equipment.
• Organizes, plans, coordinates, and monitors building MEP maintenance & installation works for buildings, coordinates for the inspection of electrical installations & other related equipment & peripherals as per work schedules.
• Prepares & submits routine and special reports such as maintenance schedules, operational & incident reports, accident reports, technical reports, volume of activity, etc.
• Preparation and submission of quotations and estimates. Liaise with technicians to ensure the accuracy of quotations and estimates.
• Prepare risk schedules to identify and quantify risks and mitigation measures.
• Experience working with minimal supervision and managing team to analyze mechanical failures.
• Continuously track the project progress and compare it with the project schedule to ensure that the project is progressing as per plan e.g. during mobilization and demobilization of projects.
• Appraise and manage any site difficulties such as logistical requirements/nonperformance of contractors, plans, deviations, delays, etc. for necessary action.
• Supervises and motivates staff to ensure an excellent level of performance.
• Maintenance of site/project budgets and exercising sound cost control mechanisms.
• Health & safety management and Security management
• General housekeeping, Cleaning, Security, Reception, and pest control management of the assets.
• Manage and lead the team during and before taking over the new projects (e.g. pre-mobilization and deployment of staff).
• Ensure the effective delivery of site services in line with Service Level Agreements /Key Performance Indicators (KPI).
• Conducting supervisory activities on site and carrying out necessary correspondence to ensure contract soundness and adherence to relevant special and general conditions of contracts.
• Support and communicate with clients, customer base with your area of responsibility and the FM or Workplace manager.
• Effectively manage relationships with the clients to have continuous periodic meetings to check on feedback and progress.
• Carry out daily, monthly, and periodic inspections around the building areas and services.
• Follow and track all work orders, materials, and actual time for completing works, issues, and actions taken by using a designated ERP system (SAP).
• Following up on the pending payment approvals with the client.
• Coordinate with other teams ensuring excellent completion of all work requests.
• Handling the defect liability period for The New Projects, preparing the assets lists, snag reports, PPM Planners, Materials and tools list, handling over follow up, meeting, documentation …etc.
• Monitor and maintain the store inventory – Materials requisition – Materials delivery.
• Operate across different business functions, working on both a strategic and operational level, maintaining and developing a number of different services such as:
• Property facility management strategy
• Building maintenance
• Testing and inspections
• Building administration
• Contract management
• EHS (environment, health, safety).
• Security.
• Business continuity planning.
• Managing renovations and refurbishments.

Experience:

• 8 years of experience in the relevant FM Industry. Background in installation, maintenance, and repair in large commercial premises.
• Computer-Aided Facilities Management (CAFM) experience.
• Knowledge of Workplace Health and Safety (WH&S) practices and policies.
• Experience with safe working practices, risk assessments, method statements, permit-to-work systems, and water treatment management.