• Configure, maintain, and integrate the Digital tools that are currently being used by the team.
• Automate manual and repetitive day-to-day processes of business units by connecting several tools using no-code software.
• Foster a digital-first culture within the organization, promoting continuous learning and adaptation to new digital trends.,
• Ensure proper training and support for staff to adopt new technologies and digital processes
• Provide training and support to end-users (preparing guides & tutorials) to ensure effective adoption and utilization of new technologies
• Provide ongoing support for existing systems and applications by troubleshooting issues, implementing necessary fixes, offering technical assistance for hardware issues, and supporting with data cleaning, data migration, data analysis, and visualization,
• Monitor and evaluate the success of digital initiatives, adapting strategies as necessary to ensure continuous improvement and alignment with business goals
• Follow emerging technologies, trends, best practices, and digital tools that can be implemented., Utilize AI to ensure constant improvement.

Skills

• 10+ years of experience in a similar role
• Bachelor’s degree in information technology, Computer Science, or a related field
• Certified Digital Transformation Professional (CDTP) ITIL, Cloud Certified Engineer (AWS, Azure)
• Basic knowledge of data analysis techniques, including understanding data types, data collection methods, and data interpretation,
• Knowledge of how digital technologies can be integrated into business processes to improve efficiency, customer experience, and innovation.,
• Cloud engineering experience (Azure/AWS/Oracle) with building and scaling virtualized environments.,
• Understanding the use of containers in development processes,
• Detailed knowledge of the definition, design, & implementation of Digital solutions.
• Networking concepts and protocols, and network security attacks, vulnerabilities, processes, methodologies, access control mechanisms.,
• Knowledge of risk management policies, requirements, procedures, and processes (e.g., methods for assessing and mitigating risk).,Installation, integration, and optimization of system components, Information technology (IT) security principles and methods (e.g., Server, firewalls and encryption