Job Description: E-commerce Executive
We are looking for a motivated and skilled E-commerce Executive to join our team. The ideal candidate will be responsible for managing our website and social media platforms to drive business growth and enhance customer satisfaction.
Responsibilities:
- Manage the company's website and social media accounts
- Create engaging posts and upload products to social media and website
- Interact with customers through chat, email, and phone to address their queries and concerns effectively
- Keep the website updated by continuously improving the user interface (UI) and user experience (UX)
- Implement strategies and initiatives to increase business revenue and customer satisfaction
- Monitor and analyze website traffic and performance metrics to optimize online presence
- Collaborate with the marketing team to create promotional campaigns and enhance brand visibility
- Stay up-to-date with industry trends and technologies to implement best practices for e-commerce operations
Requirements:
- Proven experience in managing e-commerce platforms and social media accounts
- Excellent communication skills and customer service abilities
- Strong attention to detail and organizational skills
- Proficiency in web analytics tools and content management systems
- Knowledge of SEO and digital marketing techniques
- Ability to work independently and handle multiple tasks efficiently
If you are a results-driven individual with a passion for e-commerce and digital marketing, we would love to hear from you. Join our team and contribute to the success of our online business!
Skills
- A deep understanding of digital marketing strategies, including SEO, SEM, email marketing, and social media advertising, is necessary to drive traffic to the e-commerce site and maximize online visibility.
- In-depth knowledge of digital marketing strategies, including SEO, SEM, email marketing, and social media advertising, is necessary to drive traffic to the e-commerce site and maximize online visibility.
- A strong aptitude for analysis is essential to decipher data, monitor vital performance metrics (KPIs), and use insights to improve the online shopping experience and boost sales.
- You should be well-versed in e-commerce platform administration, with experience in popular platforms like Shopify, WooCommerce, or Magento.
- An extensive grasp of digital marketing strategies, encompassing SEO, SEM, email marketing, and social media advertising, is required to effectively draw traffic to the e-commerce site and enhance online visibility.