Job description
The successful candidates will be responsible to support sales representatives, coordinating sales activities, and maintaining good relationships with customers. Also, supporting sales, coordinating with other departments, handling administrative duties, and retain renewal business to achieve and exceed the company’s business and operational objectives in a profitable manner consistent with high standard of professionalismand client satisfaction.
What you will do:
- Assisting the sales team to improve their productivity by contacting clients to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material
- Attending calls, emails, and messages when sales representatives are unavailable, answering customer queries, updating them with the policy status
- Ensuring placement of policy, underwriting and claims are processed according to customer requirements, and all are accurate and delivered on time
- Collaborating with other departments (Renewal, retention & U\W) to ensure sales, marketing, queries, and deliveries are handled efficiently
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department
- Attending meeting with the client/customer along with the BDM’s
Skills
Required skills to be successful:
- Good communication skills and analytical ability
- Strong sales & Excellent customer service skills
- Strong interpersonal & analytical skills
- Attention to details
- Strong skills in MS office (Excel, Word, PPT) Outlook and internet application
- Proactive and self-motivated
- Time management and focused delivery of deadlines
- Ability to perform under pressure & perform multiple tasks simultaneously
What equips you for the role:
- Minimum Required - Bachelor’s Degree (Commerce/Science / Arts / Business Administration)
- Having over 3 years of work experience in the field as Sales coordinator position or handling similar job responsibilities in Insurance Sector only.
- Ability to prioritize workload in meeting deadlines and agreed TAT