The Tele Sales Representative will be responsible for making outbound sales calls to prospective customers to promote and sell our products or services. The candidate will be expected to generate leads, build rapport, and close deals over the phone. The candidate must be a self-starter, motivated, and target-driven to achieve and exceed sales quotas.

Skills

Key Responsibilities:

• Pitch products and initiate sales with potential customers over the phone
• Ask engaging questions customers to keep conversations going
• Listen to the customers’ needs and inform them of relevant products
• Create lasting relationships with customers and use them to generate repeat sales
• Gather and document customer information, payment methods and purchases
• Keep up to date on all sold products and packages
• Informing existing customers of new products
• Answer customer questions regarding products
• Meet sales targets
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information