Job Summary
As an Account Manager, you will serve as the primary point of contact between our agency and assigned clients. You will play a critical role in building strong, lasting relationships, understanding client needs, and collaborating with our internal teams to deliver high-quality marketing solutions. Your expertise in client service, marketing strategy, and project management will be instrumental in driving success for our clients and contributing to the agency's growth.
Skills
Key Responsibilities
- Client Relationship Management: Develop and nurture strong client relationships, acting as a trusted advisor and main point of contact for assigned accounts.
- Project Coordination: Work closely with creative, digital, and production teams to ensure projects are completed on time, on budget, and aligned with client expectations.
- Strategic Planning: Collaborate with clients to understand their business goals and translate them into actionable marketing strategies and project plans.
- Performance Tracking: Monitor campaign performance, prepare reports, and provide insights and recommendations to clients on an ongoing basis.
- Budget Management: Manage project budgets and resources, ensuring cost efficiency while delivering high-quality results.
- Problem Solving: Address and resolve any issues that may arise during project execution, maintaining a proactive and solution-oriented approach.
- Market Research: Stay updated on industry trends, competitor activities, and emerging marketing strategies to provide clients with fresh ideas and innovative solutions.
- Reporting & Analysis: Prepare and present campaign performance reports, gathering insights to help improve client campaigns and meet KPIs.
Qualifications
- Experience: 3+ years of experience in account management or a related field within a marketing or advertising agency.
- Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.
- Skills:
- Strong communication and interpersonal skills.
- Proficiency in project management tools (e.g., Asana, Trello) and CRM software.
- Exceptional organizational and multitasking abilities.
- Analytical skills with an understanding of marketing metrics and performance analysis.
- Ability to manage budgets and financial responsibilities.
- Personal Attributes: Detail-oriented, adaptable, proactive, and able to work effectively in a fast-paced environment.