UAE

Adhere to service management process & service level agreement .
Carry out in-depth technical research for the designated tasks and create detailed recommendation reports.
Conducting routine maintenance and repairs of IT hardware to deliver fully-functioning equipment.
Engage in the effective rollout process of the company's product or service launch.

Skills

Experience with mobile device software troubleshooting (iOS, Android, Windows Phone).
Well-versed in deploying customized images of OS for the purpose of enabling a rapid computer setup.
Proven record of exhibiting excellent image deployment tasks at an enterprise level.
Remarkable command on the installation of computer OS and handling client software on the network.

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