Customer Service Executive (UAE National)

UAE

Creating Business & Delivering Results:

·         Achieve Sales targets.

·         Add value to every Sale by promoting Add-ons.

Customer Area:

·         Consistently exceeds customer expectations.

·         Assist the customers in making the correct choice of vehicle and build loyalty by providing a personalized, tailored sales experience.

·         Ensure a smooth, clean and defect free delivery of sold vehicles as promised to customers.

·         Ensure that all contact (written, oral and personal presentation) with customers is conducted in such a manner as to enhance the company’s reputation.

Process Area:

·         Generate lead for every enquiry.

·         Follow up on the leads created to convert to sale.

·         Ensure individual compliance to Company and Sales Process.

Other:

·         Ensure Product knowledge is up-to-date.

·         Timely attendance

·         Live AAC Core Values - Integrity, Commitment, Adding Value & Never being satisfied.

·         Teamwork: Work closely with all relevant departments / colleagues, to deliver exceptional business performance.

Skills

·         Graduate preferred

·         2-3 years in a similar or related function with proven record in vehicle sales

·         UAE industry/region experience preferred

·         Strong written, verbal and communication skills

·         English a must, Arabic an added advantage

·         Strong negotiation skills – assertive / persuasive

·         Commercial awareness

·         Problem solving capability

·         Good interpersonal abilities; ability to get along with diverse personalities

·         Results and people oriented

Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt