Key Responsibilities:

Team Leadership and Management:

• Lead and inspire the projects team, fostering a collaborative and creative atmosphere.

• Conduct performance evaluations and provide mentorship to team members.

• Recruit, train, and develop staff to enhance skills and capabilities.

Project Oversight:

• Oversee all aspects of projects from concept execution to completion.

• Ensure projects are executed on time, within budget, and meet quality standards.

• Coordinate with clients to understand their vision and provide necessary solutions for the project requirements.

Business Development:

• Identify and pursue new business opportunities to expand the client base.

• Build and maintain relationships with clients, contractors, and suppliers.

• Develop strategies for client retention and satisfaction.

Financial Management:

• Manage the firm's budget, ensuring effective resource allocation.

• Analyse financial performance and implement strategies for profitability.

• Oversee billing and invoicing processes.

Marketing and Branding:

• Develop and implement marketing strategies to enhance the firm’s visibility.

• Oversee the creation of promotional materials and maintain an engaging online presence.

• Monitor industry trends and competitor activities to inform marketing efforts.

Quality Control:

• Establish and maintain standards to ensure high-quality deliverables.

• Conduct regular reviews of projects and provide feedback to the projects team.

• Ensure compliance with industry regulations, health and safety standards.

Client Engagement:

• Act as the primary point of contact for clients throughout the project lifecycle.

• Facilitate meetings and presentations to communicate design concepts and updates.

• Address any client concerns or issues promptly and professionally.

Strategic Planning:

• Develop and implement long-term strategies for growth and expansion.

• Conduct market research to identify emerging trends and opportunities.

• Collaborate with stakeholders to align business objectives with design initiatives.

Skills

The Operations Manager for Interior design projects & fit-outs will oversee the firm's day-to-day operations, ensuring the successful execution of Interior design & Fit-out projects while maintaining high standards of quality and client satisfaction. This role requires a blend of creative vision, leadership, and business acumen to drive the firm's growth and enhance its reputation in the industry. (New Product /Customize Design as per customer client requirements )