Operations Supervisor

noon - UAE - Dubai

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.


noon’s mission: Ring every doorbell, every day.


What you'll do:

Team Noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

  • Own end-to-end responsibilities of store operations
  • Ensure all protocols related to inventory management are followed by ensuring:
  1. 5S of the store
  2. Weekly stock checks
  3. Daily inventory walks
  4. Security audits
  • Manage a team of shift team leaders, logistics associates, delivery associates,
  • warehouse staff, and cashier
  • Ensure all payroll/attendance-related activities are closed as per the agreed date
  • Monitor all the key metrics of the store
  • Ensure compliance is maintained as per the legal local norms
  • Conduct monthly store audits to ensure inventory placement is done as per policy
  • Own all the relevant metrics related to inventory management, delivery experience and
  • customer experience
  • Ensure all the team members are trained properly in their assigned roles
  • Take proactive action in times of need and ensure timely escalations when required
  • Own the cash management at the store, and ensure timely reconciliation and deposition
  • of cash
  • Take relevant action or decisions on roster management of warehouse staff and delivery
  • staff to ensure productivity and performance expectations are met
  • Send daily reports on store performance and other parameters
  • Analyse avenues to increase the orders by increasing serviceability wherever needed


What you'll need:

  • Min. Bachelor's degree
  • Good understanding of Excel and Google Sheets
  • Ability to read and understand numbers
  • Past operations leadership experience in e-commerce/logistics or the retail sector preferred


Who will excel?

  • We’re looking for people with high standards, who understand that hard work matters.
  • You need to be relentlessly resourceful and operate with a deep bias for action.
  • We need people with the courage to be fiercely original.
  • noon is not for everyone; readiness to adapt, pivot, and learn is essential.
Post date: Today
Publisher: LinkedIn
Post date: Today
Publisher: LinkedIn