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Guest Relations Officer

Accor - UAE - Ajman
Employment: Full Time
Job Description

  • Consistently offer professional, friendly and engaging service
  • Handle guest concerns and react quickly, logging and notifying proper areas
  • Balance operational, administrative and Colleague needs
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

Qualifications

  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline an asset
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
Apply on the Job Website
Post date: Today
Publisher: LinkedIn
Post date: Today
Publisher: LinkedIn