The Captain Waiter position in Dubai offers an exciting opportunity for individuals passionate about the hospitality and food service industry. This role is essential in ensuring that guests receive exceptional service and have a memorable dining experience. The Captain Waiter acts as a bridge between the kitchen and the guests, ensuring smooth operations and high standards of service. With a minimum of one year and a maximum of five years of experience required, this position is ideal for those looking to advance their careers in a vibrant and dynamic environment.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Take food and beverage orders accurately and efficiently.
- Coordinate with kitchen staff to ensure timely and accurate order delivery.
- Supervise and train junior waitstaff to maintain service quality.
- Handle guest inquiries and complaints with professionalism and care.
- Maintain cleanliness and organization of the dining area.
- Assist in creating and updating the restaurant's menu offerings.
- Ensure compliance with health and safety regulations.
- Manage table settings and ensure proper etiquette is followed.
- Participate in team meetings to discuss service improvements.
Preferred Candidate:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Detail-oriented with a focus on customer satisfaction.
- Team player with leadership qualities.
- Flexibility to work various shifts, including weekends and holidays.
- Proficient in using point-of-sale systems.
- Knowledge of food and beverage pairings.
- Fluency in multiple languages is a plus.
- Positive attitude and a passion for the hospitality industry.
- Ability to remain calm under pressure.
Skills
- Excellent customer service skills.
- Strong organizational and multitasking abilities.
- Knowledge of food safety and hygiene practices.
- Ability to work collaboratively with kitchen and service staff.
- Proficient in cash handling and payment processing.
- Strong problem-solving skills.
- Familiarity with restaurant management software.
- Ability to adapt to changing menus and guest preferences.