Major Responsibilities:
- Meet Corporate Commercial Finance objectives set by the Head - Corporate Commercial Finance.
- Marketing, customer service, data analysis, and supervision responsibilities and excellent at conflict resolution, communication, counseling, reporting and consulting.
- Handle designated corporate relationships, including marketing for additional business and annual reviews.
- Proactively establish, develop and maintain a portfolio of corporate clients and ensure that new relationships or ongoing requirements of existing clients attain internal profitability benchmarks and are in conformity with lending guidelines.
- Achieve strategic annual targets as allocated by line manager.
- Handles designated corporate / commercial relationships.
- Maximise revenue and customer value from the assigned portfolio.
- Proactively establishes, develops and maintains a portfolio of corporate clients ensuring that new relationships or ongoing requirements of existing clients attain internal profitability benchmarks and are in conformity with lending guidelines.
- Establishes and develops positive customer relationships by regular customer visits and advising and counseling customers on overall business / specific business requirements.
- Contributes to increase profit from an allocated portfolio of corporate clients
- Controls effective risk management by evaluating authorizing and recommending credit proposals.
- Regular awareness of customer’s business updates.
- Identifies and successfully exploits cross-sell opportunities and makes appropriate referrals.
- Plan and implement service and sales activities to sell/cross-sell a wide range of products including retail, insurance house, deposits and other allocated products.
- Minimize credit risk and loss by ensuring compliance to internal and regulatory requirements.
- Ensures credit reviews are completed on time, quality credit assessment are made and early warning sign accounts are identified on time.
- Win new strategic client relationships within a selected group of accounts to generate more business.
- Regular communication with stakeholders (CRD, Ops, CAC, TF, RF, LH & other if any), clear guidelines to team members and by building an experienced/capable team of RM’s.
- Responsible for proactively and reactively researching market and client related aspects and communicating critical findings to line manager in order to pre-empt business risks and opportunities.
- Attends conferences, AGM’s and other events as and when required for networking and brand awareness.
- Ensure that clients are kept up to date with FH’s related changes influencing them.
- Ensure that there is high credibility with strategic clients, through reliability and value contributed to their business.
- Responsible for the authorizing credit applications and all other credit related applications.
- Identifying and taking ownership of sales leads generated from other parts of the business
- Providing centre for information/query handling service point for the portfolio
- Liaise with key operational functions to ensure client service delivery to agreed benchmarks
- Provide relationship advice and strategy to the client and Finance House senior management.
- Partner with Product specialists & credit support to pitch, originate, structure and develop appropriate financing options for identified deals.
- Take the lead along with product on pricing and structuring of facilities.
- Conduct due diligence and obtain source documents and information related to the transaction and client.
- Obtain source documents from the client for KYC, FATCA, AECB and/or any other required documents.
Desired Skills and Experience
- Decision making, analytical, conflict resolution and problem solving skills.
- Strong knowledge of loan products and other credit instruments
- Excellent interpersonal skills by proven ability to influence and negotiate, to diffuse, remedy and reconcile customer matters.
- Excellent customer service skills.
- Demonstrate judgment and professionalism skills.
- Leadership skills in motivation, development, mentoring and team building.
- Ability to take right decision.
- A good understanding of Banking Law
- Capability to effectively present information and respond to questions from management/CRD
- Execution – ability to execute upon views taken or decision made
- Complexity- ability to deal with complexity in a diverse environment with multiple stakeholders
- Deal with pressure – ability to deal, remain focused and collected under pressure
- Management skills – ability to build and motivate a team, providing a vision and roadmap to success
- Communication and listening skills – must be attuned and sensitive to the un-tuned views of business stakeholders
- Relationship building skills – ability to gain buy-in from keys stakeholders and senior management
- Innovative thinking and problem solving skills.
Experience:
- Minimum 10 years experience in related field
- 6 years of Financial Services, with banking experience of which at least 3 years shall be in Corporate/Commercial lending.
Education:
- Bachelor's degree in Finance or in Banking.