Sales Responsibilities:

• Customer Interaction: Engage with existing and potential customers to promote and sell products.
• Product Knowledge: Maintain thorough knowledge of the products being sold, including specifications, pricing, and promotions.
• Order Taking: Receive and process customer orders, ensuring the correct quantities are provided.
• Target Achievement: Work towards achieving sales targets and KPIs set by the company.
• Customer Relationship Management: Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
• Product Demonstrations: Display and demonstrate the products to customers when necessary, explaining the features and benefits.
• Sales Reporting: Provide regular reports on sales activities, customer feedback, and market trends to the sales manager or supervisor.

2. Driving and Van Management Responsibilities:

• Vehicle Operation: Safely drive and operate the sales van, ensuring timely delivery of goods to customers.
• Inventory Management: Load and unload products into the van in an organized manner, ensuring safe transport and proper inventory tracking.
• Route Planning: Plan efficient delivery routes to optimize time and fuel consumption.
• Vehicle Maintenance: Ensure the vehicle is well-maintained, clean, and operational. Perform basic checks such as fuel levels, tire pressure, and oil levels.
• Delivery Confirmation: Ensure customers receive the correct products and obtain proper acknowledgment or signatures upon delivery.
• Stock Check and Replenishment: Regularly check inventory levels in the van and restock as needed from the warehouse.

3. Administrative and Reporting Tasks:

• Documentation: Maintain accurate records of sales, deliveries, and inventory movements.
• Cash Handling: Collect payments from customers (if applicable) and issue receipts, ensuring proper documentation for financial transactions.
• Daily Reporting: Submit daily activity reports, including sales, payments, and any issues faced during the day.

4. Customer Service:

• Problem Resolution: Address any customer complaints or issues promptly and professionally.
• Product Returns/Exchanges: Handle returns or exchanges of products as per company policies.
• Promotions and Offers: Communicate ongoing promotions or discounts to customers.

5. Safety Compliance:

• Follow all traffic rules and regulations while driving.
• Ensure the safe and proper handling of products to prevent damage during transport.
• Adhere to company safety policies and procedures.

Skills

• Good knowledge of the products or services being sold, including their features, specifications, and applications.
• Solid knowledge of products/services, encompassing features, specifications, and applications.
• Strong organizational and time management abilities to effectively prioritize tasks and meet deadlines
• Excellent communication and interpersonal skills to effectively engage customers and establish strong relationships.