·       Preparation of deactivation/new file checklists.

·       Arranging couriers, acknowledgement receipts, legalization of documents, scheduling appointments

·       Coordinating with the ADHOC team to support with their post transaction administration tasks.

·       Liaising with PRO’s, Third parties, Authorities, Embassies/Consulates, Ministries as may be required

·       Maintaining a log and tracker for ongoing tasks

·       Supporting the ADHOC team with invoicing creation and issuance.

·       Tracking the aged receivables log and following up with clients using a standard email template to request outstanding funds.

·       Drafting forms and applications (when required)

·       Drafting of online applications (when required)

·       Support the Adhoc team with specific projects when required

·       Creation of new Masterfile’s on the CRM system, ensuring all client documents are saved accurately on the system and physical files.

·       Issue Credit Notes (CN), Tax invoices (TI), Proforma Invoices (PI), Statements of Account (SOA), and handle refund requests.

·       Locate, save, and consolidate documents in the VP system.

·       Support Corporate Action tasks (excluding CRA-related activities).

·       Provide holder numbers once documents are saved in the VP for tracking purposes.

·       Administer documents issuance tasks on the various registrar portals, included but not limited to, Certificate of Incumbency, NOC’s, Attestation of documents, Business Extracts.

Skills

Must have SPONSORED or STUDENT VISA.