The Tele Caller position in Dubai's vibrant real estate sector offers an exciting opportunity for individuals looking to enhance their communication skills and contribute to a dynamic team. As a Tele Caller, you will play a crucial role in connecting potential clients with our real estate services, facilitating inquiries, and providing information about properties. This position is ideal for candidates who are enthusiastic, self-motivated, and possess excellent interpersonal skills. You will be responsible for generating leads, following up on inquiries, and ensuring a high level of customer satisfaction.
Responsibilities:
- Conduct outbound calls to potential clients to promote real estate services.
- Provide detailed information about properties and answer client inquiries.
- Maintain and update the customer database with accurate information.
- Follow up on leads and schedule appointments for property viewings.
- Assist in resolving customer complaints and provide appropriate solutions.
- Collaborate with the sales team to achieve monthly targets.
- Prepare reports on call activities and client feedback.
- Stay updated on market trends and property listings.
- Participate in training sessions to enhance product knowledge.
- Contribute to team meetings and share insights for process improvements.
Preferred Candidate:
- Excellent verbal and written communication skills.
- Strong persuasive and negotiation abilities.
- Ability to work independently and as part of a team.
- Proficient in using CRM software and Microsoft Office.
- Positive attitude and a customer-centric approach.
- Ability to handle rejection and maintain motivation.
- Strong organizational and multitasking skills.
- Willingness to learn and adapt in a fast-paced environment.
- Experience in sales or customer service is a plus.
- Fluency in English; knowledge of Arabic is an advantage.
Skills
- Strong communication and interpersonal skills.
- Proficiency in CRM software and data entry.
- Ability to handle objections and negotiate effectively.
- Time management and organizational skills.
- Knowledge of real estate market trends.
- Customer service orientation.
- Basic understanding of sales principles.
- Adaptability to changing environments.