• Support the Team Lead in sales strategies, targets and sales performance so that profitability, growth and revenue targets are met or exceeded.

• Maintain relationships with customers by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

• Work with a set of system Integrator accounts for new and existing projects.

• Win new customers based on Team Lead assignments, from building own prospect base through proactive prospecting techniques including cold calling

• Develops personal performance plans that are focused on retaining customers.

• Participates in account planning sessions and account reviews management on top accounts

• Responsible for account management and account ‘saves’ in assigned accounts

• Carrying out daily promotion tasks through professional detailing and promotion of company's products with the eventual aim to achieve sales revenue

• Possessing and maintaining good product knowledge and be competent to conduct on product presentation.

• Providing regular market and competitive information and timely reporting to Team Lead in format and contents agreed by Company

• Prepare report on a daily / weekly / monthly basis to assist in planning strategies for acquiring potential business and understanding future trends.

• Maintain all data within Zoho CRM system

• Participate on behalf of the company in exhibitions or conferences

Key Accountabilities:

• Account Management

• Team Player

• Customer Oriented

• Contributor to Sales Revenue

Skills

Requirements:

Min 2 years in customer engagement/ operations/sales marketing experience in similar segments of IT hardware, Identity & Access products, software, access control related products & Solutions.

• Must be able to understand and articulate business challenges based on experiences

• Stability established across multiple employers while avoiding short stints

• Evidence of career growth via promotion or increased responsibility

• Demonstrates ability to effectively work with peers and to affect positive change

• Ability to effectively multi-task between multiple tools and systems and apply information and knowledge to customer interactions

• Ability to identify trends or gaps that drive account queries highlight at Team huddles.

Key Requirements:

• Customer Focused

• Team Player

• Highly Motivated

• Ethical

• Bachelor’s Degree

• Excellent English Language communication and keyboard skills

• Customer Service/Operations Experience in UAE/GCC markets