الإمارات

Understand the demand of consumers to provide timely service and solutions.
Utilize available resources to offer precise information in a clear and concise manner.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Keep records of customer interactions, process customer accounts and file documents.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Proven customer support experience.
Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
Strong phone handling skills and active listening.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Good time management and organizational skills that contribute to a rise in overall productivity.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: ١٥ أبريل ٢٠٢٥

الناشر:

تاريخ النشر: ١٥ أبريل ٢٠٢٥

الناشر: