Job description

We are looking for expert and motivated retention and conversion agents with at least 3 years experience and ready to join our team. The candidate must have knowledge of main platforms, ability to negotiate with clients and build positive relationships with customers. We are looking for agents who can fluently speak and read English

Benefits:

• Competitive basic salary
• Performance - based incentives and bonuses
• Ongoing training and career development opportunities
• A supportive and collaborative work environment

Skills

Qualification and Requirements:

• PERFECT WRITTEN AND SPOKEN Chinese is a MUST
• Previous FOREX industry experience is a MUST
• Excellent communication and interpersonal skills
• Ability to handle difficult clients with empathy and patience
• Proven experience as a tele sales agent and call center agent with the skill to engage customer in conversation
• Good organizational and time- management skills
• excellent skills on analyzing clients, handle complaints, developing the best strategies to renew contracts and retain business
• Competence to present, promote and sell products/ services using solid arguments to existing and prospective customers
• Knowledge of relevant computer software