ROLE DESCRIPTION:

This is a full-time, on-siterolein Dubai. We are hiring a hands-on Operations Lead who will run daily cleaning delivery: people, schedules, quality, and client satisfaction.

KEY RESPOSIBILITIES:

Operations / Service Delivery

• Lead daily cleaning operations across multiple client sites (indoor and outdoor).
• Plan shifts, allocate staff, arrange replacements, control attendance.
• Launch new projects (start-up cleaning, deep cleaning, post-construction cleaning, facade/parking/technical areas).
• Ensure all work is delivered according to agreed scope, SLA and HSE requirements.

Quality Control

• Do site inspections, record issues, close them fast.
• Maintain standards: check appearance of staff, equipment condition, chemical usage.
• Report KPI and corrective actions to management and to the client.

Team Management

• Supervise cleaning team leaders / working supervisors.
• Train new staff on methods, tools, safety.
• Motivate teams to keep speed and quality, not just “be present on site”.

Client Communication

• Be the main operational contact for the client on your sites.
• Handle requests, complaints, extra tasks.
• Prepare simple daily / weekly status updates.

Logistics

• Control stock of chemicals, consumables, machines on each site.
• Request materials on time, avoid last-minute shortages.
• Make sure machines are serviced and available.

WE OFFER:

• Competitive salary + performance bonus. We never delay payments; payments are transferred twice a month, strictly on the 15th and 25th.
• Residence visa and standard UAE benefits.
• Company phone + transport allowance.
• 5-day workweek, Monday to Friday, 9:00 AM to 6:00 PM.
• Corporate training. We have a developed training system, including workshops. From the first day, a mentor is assigned. Employees continuously learn and improve their qualifications.
• Comfortable office.
• Stable long-term projects, not “one-time jobs”.
• Real authority: you run operations, not just “tick forms”.
• Our team includes both experienced specialists and newcomers. The age range of employees is 25–45 years. We have minimal staff turnover, making our company a pleasant and comfortable place to work.

Skills

REQUIREMENTS:

• Knowledge of the Russian & English languages, С1.
• Valid UAE driving license & experience of at least 3 years must have.
• Possession of a car is an advantage.
• Proven experience in contract cleaning / soft FM / housekeeping / facilities services in a supervisor, inspector, area manager or operations manager position.
• Strong understanding of professional cleaning processes (daily cleaning, deep cleaning, floor care, glass/facade, post-fire / post-build, etc.).
• Ability to manage 20–80+ cleaners across several locations.
• Proficient PC user, reporting skills (checklists, photos before/after, Excel / WhatsApp summaries).
• Organizational skills, and proactivity.