Key Responsibilities
Administrative Support & Receptionist
- Manage daily office operations, including phones, email correspondence, filing, and scheduling.
- Greet and assist clients, buyers, sellers, and loan applicants.
- Support real estate agents and loan officers with administrative tasks, forms, and documentation.
- Maintain calendars for showings, closings, property inspections, and loan appointments.
Real Estate & Mortgage Transaction Coordination
- Assist with preparing listing packets, contracts, disclosures, and transaction documents.
- Input property listings into MLS and update listing information as needed.
- Track transaction timelines to ensure deadlines for inspections, appraisals, and closing documents are met.
Office Management
- Maintain inventory of office supplies, marketing materials, and forms.
- Coordinate equipment maintenance, vendor communication, and office logistics.
- Assist with onboarding new agents and employees, including office orientation and system setup.
Marketing & Client Relations Support
- Assist with preparing marketing materials, flyers, listing presentations, and newsletters.
- Manage social media posts and online platforms (optional depending on company needs).
- Maintain customer databases (CRM) and follow up on inquiries or leads.
Qualifications Required
- High school diploma or equivalent; Associate’s or Bachelor’s preferred.
- Experience in an office administration role (real estate or mortgage preferred).
- Strong communication and customer service skills.
- Proficiency in office software (MS Office, Google Workspace).
- Ability to handle confidential financial and personal information securely.
Skills
Key Competencies
- Highly organized and detail-oriented
- Ability to manage multiple deadlines across transactions and loans
- Professional, friendly, and client-centered
- Strong problem-solving and prioritization skills
- Ability to work independently and support a team in a fast-paced environment