Job Summary

We are looking for a motivated and enthusiastic Telecaller to generate sales or business leads by contacting potential customers over the phone. The ideal candidate should possess excellent communication skills, strong persuasion ability, and a customer-focused mindset.

Key Responsibilities

• Make outbound calls to potential or existing customers to promote products/services
• Generate and qualify sales leads and convert them into customers when applicable
• Clearly explain product/service features, benefits, and pricing
• Maintain a polite, professional, and engaging conversation with clients
• Follow provided scripts to deliver accurate information
• Address customer queries, provide solutions, and handle objections effectively
• Maintain and update customer records in the database or CRM
• Achieve monthly or weekly call and sales targets
• Follow up on leads and maintain strong customer relationships
• Coordinate with the sales or operations team for smooth processing

Skills

Required Skills & Qualifications

• High school diploma or bachelor’s degree (preferred)
• Proven telecalling, telesales, or customer service experience (added advantage)
• Excellent verbal communication in English, Hindi, or other languages
• Strong convincing and negotiation skills
• Ability to handle rejection and remain persistent
• Basic knowledge of computers, Excel, and CRM software (preferred)
• Good listening, problem-solving, and interpersonal skills

Work Environment

• Office-based job
• 6 days a week or as per company policy
• Target-oriented role with performance incentives

Compensation & Benefits

• Fixed salary + attractive performance-based incentives
• Training & guidance provided
• Opportunity for career growth in sales and customer service

Who Can Apply

• Freshers or experienced candidates
• Individuals with confidence and passion for talking to customers