Key Responsibilities:

• Provide end-to-end operational support to patients, including insurance, appointments, invoicing, and general customer service.
• Ensure accurate flow of medical information and patient data between physicians, patients, and third-party payers using medical coding protocols.
• Act as a liaison for insurance claims, billing, and payment parties.
• Organize and manage patient records and clinic paperwork.
• Deliver high-level customer service, guiding patients and supporting clinic operations.
• Handle cash, credit, and insurance payments, reconcile transactions, and maintain financial records.
• Support a safe and welcoming clinic environment, participating in safety and process improvement initiatives.
• Collaborate with multidisciplinary teams to ensure the best patient care at all times.

Why Emirati Professionals Choose HealthHub:

• Serve Your Community – Make a real impact in Dubai’s healthcare landscape.
• Flexible Hours – Choose between 20 or 30 hours per week to suit your lifestyle.
• Prime Locations – Work in modern, fully equipped HealthHub Clinics at JVC and Festival City.
• Career Growth – Access training, mentorship, and development tailored for Emiratis.
• Inclusive Culture – Join a team that celebrates your heritage and ambition.
• Competitive Package – Attractive salary, performance bonuses, and benefits including health & life insurance and generous leave.

Skills

Who You Are:

• UAE National with a graduate degree (any stream) and relevant qualifications.
• DHA license or eligibility.
• Minimum 2 years’ experience in insurance, cash handling, customer service, or invoicing.
• Fluent in English (Arabic is an advantage).
• Excellent computer literacy and documentation skills.
• Knowledge of medical insurance coding, invoicing, cash handling, and customer relations.
• Strong communication, presentation, analytical, and decision-making skills.
• Adaptable, collaborative, and committed to excellence in a fast-paced healthcare environment.