【Job Responsibilities】

1. Coordinate with the local Arabic game customer support team; collect, filter, and analyze player suggestions, bug reports, complaints, and cheating-related issues, and report findings to the corresponding departments at the headquarters.
2. Assist the business lead with operational support tasks, including liaising with the HQ operations and development teams, improving local CS processes, supporting CS platform optimization, enhancing risk control, and developing player engagement plans for the Arabic market.
3. Support the business lead in training-related tasks for the local Arabic CS team, including creating and executing training plans.

Salary: 7,000–10,000 AED

Working Days: Sunday–Thursday

Working Hours: 9:00–18:00

Location: Dubai Internet City

Benefits: Lunch allowance, team-building activities, company gatherings, holiday benefits, birthday benefits, paid annual leave, round-trip air tickets, attendance bonus, maternity benefits, marriage benefits, and more.

Skills

【Requirements】

1. Gaming experience.
2. Strong communication and comprehension skills.
3. Excellent execution, analytical, and summarization abilities.
4. Degree in Arabic language; strong English listening, speaking, reading, and writing skills.
5. Willing to develop long-term in Dubai.
6. Strong stress tolerance, high efficiency, responsibility, and teamwork skills.