We are looking for motivated Appointment Setting Specialists to join our dynamic sales team specialized in the professional training sector.

Having a Valid Emirates ID and being Fluent French are mandatory

Your Main Responsibilities:

• Manage qualified inbound leads (no cold calling)
• Qualify prospects' needs via phone and our digital tools
• Schedule qualified appointments for our sales team
• Ensure rigorous follow-up through our CRM
• Manage your own portfolio of contacts with regular follow-up
• Collaborate with the team to optimize collective performance

Job Benefits:

• No prospecting → only qualified leads through our targeted advertising campaigns
• Transportation covered by the company
• Complete training on our internal method and market specifics
• Growth opportunity towards a sales/closer position
• An international, dynamic, and supportive team

Desired Profile:

• Valid Emirates ID mandatory
• Fluent French mandatory
• Comfortable with phone communication and motivated to perform
• Experience with a CRM (Salesforce, HubSpot, or similar) is a plus
• Autonomy, organizational skills, and initiative
• Experience in call centers, telemarketing, or sales is a plus, but not required
• Willingness to learn and fully commit

Employment Terms:

• Status: Permanent Contract (CDI) with 3-month probation period renewable once
• Start date: immediate
• Attractive compensation:
• Fixed monthly salary: 3,500 AED
• Commissions up to: 6,000 AED/month
• Total possible package: 9,500 AED/month
• Transportation covered
• Location: Ras Al Khaimah

What We Offer Additionally:

• Clear career path with potential growth into a sales position
• Complete administrative and technical support
• Best practices sharing within a collaborative team

Skills

Technical Skills:

• Proficiency in communication tools (phone, email, instant messaging)
• Knowledge of CRM software and lead management systems
• Office software skills (Excel, Google Sheets for KPI tracking)
• Ability to use video conferencing tools (Zoom, Teams, Google Meet)

Organizational Skills:

• Time management and task prioritization
• Rigor in follow-up and note-taking
• Ability to handle high daily call volume
• Adherence to processes and deadlines

Interpersonal Skills:

• Excellent active listening and empathy
• Ability to quickly build trust and rapport
• Comfort in asking the right questions for effective qualification
• Diplomatic objection handling