About Emirates NBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

Join us on our journey to shape the future of shared services and be part of a dynamic team that values innovation, collaboration, and continuous improvement.

What You Will Be Doing

• Ensure accurate investigation of alerts and cases adhering to the laid down procedures.
• Close alerts, cases where there are no suspicious or refer alerts to Business Compliance unit/s where further information is required or assistance is required to take a decision due to the complexity of the issue.
• Obtain opinion from Unit Manager for conclusion of cases and escalate cases to business compliance for further review, as applicable.
• Escalate issues and confirmed true matches.
• Maintaining and providing of accurate and meaningful MI as instructed on all aspects related to FCRM alerts/ cases within the expected timelines.
• Undertaking any testing requirements on the AML system that is required on account of system enhancements/upgrades and ensuring that such tests are conducted accurately and within the prescribed deadlines working with business compliance and system management team.
• Meet TAT as agreed with stakeholders.
• Send reminders to business for overdue on information requests
• Monitoring and mitigating risk in a timely and effective manner whilst keeping Senior Management, Compliance fully informed of action taken and the outcomes.
• Escalating issues to Senior Management, Compliance for information and necessary action.
• Timely reporting of potential Suspicious Transaction to Business compliance
• Investigation and resolution of such matters in a timely manner.
• Ensure all adhoc requests from AML Manager are met within the prescribed deadlines.
• Co-ordinate with stakeholders related to the project deliverables
• Meet Quality levels as per standards laid down in TM procedure manual.
• Complete corrective actions for issues raised by QA unit.

What We Are Looking For

• 2-3 years of experience in an AML/Compliance/CDD compliance role in a bank or other financial services/ regulatory body
• Secondary and Tertiary education
• AML/Professional qualification
• Understand Anti Money Laundering legislation and local regulations.
• Previous experience in Transaction Monitoring and Reporting preferable.
• Intimate knowledge and understanding of the ban products and services typical client profile including any vulnerabilities associated with such clients
• AML Erase monitoring system experience preferable.
• Suspicious transactions monitoring reporting knowledge.
• Analytical skills.
• Attention to detail.
• Good Written and Oral Communication.
• Good Time Management.
• Relationship and conflict management
• Communication skills
• Problem Solving
• People Management

What We Offer You

• Competitive salary package.
• Strong emphasis on work-life balance and employee wellbeing.
• Access to world-class Learning & Development platforms for career growth.
• Generous annual leave and comprehensive Private Healthcare coverage.
• Preferential banking facilities for employees.

Why Join Us

At Emirates NBD Services, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD's success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD team.