About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. 

About Jumeirah Burj Al Arab

Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.

About the Job
An opportunity has arisen for an Outlet Manager to join the F&B Service team in Jumeirah Burj Al Arab. The main duties and responsibilities of this role:

• Manage day-to-day restaurant operations, providing guidance, encouraging teamwork, and ensuring smooth flow of operations. 
• Develop and present the annual business plan, revenue targets, and expense budgets for review with the Director of F&B. 
• Monitor customer satisfaction, respond to feedback and complaints, and ensure positive image preservation. 
• Monitor progress against the business plan, forecast, and initiate corrective actions to achieve financial and business targets. 
• Develop and implement marketing, advertising, and public relations programs to attract patrons. 
• Monitor reports, customer feedback, competitor activities, and industry trends to ensure successful restaurant concepts and services. 

About You

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 5 years’ experience in relevant role within the international luxury hospitality industry; 3 years of which in managerial position. 
• Fluency in English, with knowledge of an additional language (preferred) 

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)