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Marriott Executive Apartments & Marriott Residences — Sheikh Zayed Road, Dubai
Pre‑Opening
Job Summary
The Multi‑Property General Manager is responsible for leading the successful pre‑opening, launch, and ongoing operations of the Marriott Executive Apartments and Marriott Residences on Sheikh Zayed Road, Dubai. This leadership role oversees all operational, financial, and brand performance aspects across both properties, ensuring compliance with Marriott brand standards while delivering an exceptional residential guest experience.
This position is ideal for a strong operations leader with a rooms‑focused background and is open to high‑potential first‑time General Managers ready to lead a major multi‑property opening.
Key Responsibilities
Pre‑Opening Leadership
Drive all pre‑opening activities including recruitment, training, brand activation, budgeting, procurement, and operational setup.
Collaborate with Ownership, Project Teams, Marriott Corporate/Continent Support, and Property Teams to ensure timely readiness for opening.
Lead the development of SOPs tailored for extended‑stay and residence‑style operations.
Oversee licensing, regulatory compliance, and handover from construction teams to operations.
Operations Management
Provide overall leadership for the daily operations of both the Executive Apartments and Residences.
Ensure high standards of cleanliness, safety, preventive maintenance, and residential guest comfort.
Oversee Rooms Operations as the primary operational focus area, including Housekeeping, Front Office, Engineering, Security, and Guest Services.
Implement effective operational controls, processes, and systems to maintain efficiency and cost management.
Resident & Guest Experience
Champion Marriott’s service culture, ensuring personalized, long‑stay‑focused guest engagement.
Monitor resident satisfaction metrics, resolving issues swiftly and anticipating long‑term guest needs.
Maintain a strong presence in public areas and foster meaningful relationships with residents and key tenants.
Financial & Business Performance
Develop and manage budgets, forecast performance, and drive profitability across both assets.
Lead revenue strategies tailored to long‑stay and residential business models.
Control operating expenses and maintain strong cost discipline.
Ensure compliance with financial reporting, internal controls, and brand audit standards.
Leadership & Talent Development
Recruit, train, and inspire high‑performing teams for both properties.
Build a collaborative multi‑property management structure with clear roles and responsibilities.
Foster a culture of engagement, accountability, and continuous improvement.
Mentor department leaders and support career growth aligned with Marriott’s talent pipeline.
Brand & Owner Relations
Uphold Marriott brand standards across all operational and service areas.
Serve as the primary contact for Ownership, providing transparent communication and business updates.
Build strong relationships with community stakeholders, government entities, and business partners.
Required Experience & Qualifications
Strong operations background, ideally with significant
Rooms Operations leadership experience
.
Previous multi‑department leadership at Director of Operations, Hotel Manager, or similar level.
Experience in extended‑stay, serviced apartments, or luxury residential operations preferred.
Proven ability to lead teams, manage financial performance, and deliver brand‑consistent service.
Pre‑opening experience is an advantage but not mandatory.
Open to
first‑time General Managers
demonstrating readiness, leadership maturity, and strong business acumen.
Key Competencies
Leadership & People Development
Strategic Thinking & Decision Making
Financial Acumen
Resident/Guest Experience Excellence
Operational Excellence & Problem Solving
Communication & Influencing Skills
Relationship Management (Owners & Stakeholders)
Project Management (Pre‑Opening Focus)
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
#LI-MM1
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.