Job Title
Operations Officer – Freight Forwarding
Location UAE (Dubai )
Job Summary
We are a new and growing freight forwarding company in the UAE looking for an Operations Officer with 2–3 years of local experience in freight forwarding.
The ideal candidate should have hands-on experience in sea and air freight operations, be familiar with UAE customs regulations, and be able to handle bookings, documentation, and coordination with carriers and agents.
Key Responsibilities
• Handle daily freight operations for air and sea shipments (import & export).
• Book containers (FCL/LCL) with shipping lines and air freight shipments with airlines.
• Coordinate with shipping lines, airlines, agents, transporters, and customs brokers.
• Prepare and manage shipping documents such as:
• BL / AWB
• Invoice & Packing List
• COO and other required export/import documents
• Assist in opening accounts with shipping lines, airlines, and service providers.
• Ensure compliance with UAE customs laws and regulations.
• Track shipments and provide updates to customers and management.
• Support basic pricing requests and operational cost checks.
• Resolve operational issues and delays efficiently.
Requirements
• 3-4 years experience in freight forwarding company in the UAE is must.
• Practical experience in air and sea freight operations.
• Basic knowledge of UAE customs procedures and documentation.
• Experience dealing with shipping lines, airlines, and local agents.
• Good communication skills in English (Arabic is a plus).
• Organized, responsible, and willing to grow with the company.
⸻
What We Offer
• Growth potential as the company expands.
• Friendly and flexible working environment.
Skills
Requirements
• 3-4 years experience in freight forwarding company in the UAE is must.
• Practical experience in air and sea freight operations.
• Basic knowledge of UAE customs procedures and documentation.
• Experience dealing with shipping lines, airlines, and local agents.
• Good communication skills in English (Arabic is a plus).
• Organized, responsible, and willing to grow with the company.