Job Description:

IT Director – Bupa Global (Middle East & Asia)

Dubai, UAE

Permanent

Full time

We make health happen

At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. With no shareholders, we reinvest our profits into better care, better services, and better outcomes for our customers.

As IT Director for Bupa Global in the Middle East & Asia, you’ll play a pivotal role in supporting one of our most important growth regions. This role sits at the heart of our international expansion, shaping the technology foundations that enable secure, compliant and scalable healthcare services across the region.

You’ll lead technology strategy and delivery in a highly regulated environment, ensuring our platforms are resilient, cost‑effective and ready to support rapid growth. It’s a senior leadership role with real influence, autonomy and long‑term scope.

Key responsibilities

As IT Director, you’ll be accountable for all aspects of technology across the Middle East & Asia business. This includes setting direction, ensuring operational excellence, and leading large‑scale transformation.

Your role will include:

• Defining and delivering the technology vision, strategy and roadmap aligned to Bupa Global priorities
• Owning the delivery of IT services, digital transformation, data, reporting and change initiatives
• Leading cyber security and information security in partnership with Group security teams
• Ensuring compliance with local regulatory requirements and Bupa governance standards
• Managing IT budgets, suppliers and commercial outcomes
• Building, leading and engaging high‑performing local and third‑party teams
• Acting as a member of the regional executive team and contributing to wider business decisions
• Enabling colleagues to use technology confidently and effectively to support customers, members and brokers
• Making sure disaster recovery and business continuity plans are fit for purpose

While this is a senior role, it also requires hands‑on leadership, particularly during periods of change and growth.

What we’re looking for

We’re looking for an experienced, values‑led technology leader who is comfortable operating at executive level and in complex, regulated environments.

You’ll bring:

• Proven experience in a senior IT leadership role, ideally as an IT Director or equivalent
• Experience delivering large‑scale IT and digital transformation programmes
• Strong knowledge of cyber security, risk and regulatory compliance
• A track record of influencing senior stakeholders and challenging constructively
• Commercial awareness, including budget ownership and vendor management
• Experience in healthcare, insurance or similarly regulated sectors
• Experience working in the Middle East is highly desirable
• Relevant qualifications or equivalent experience in IT service management or delivery
• Arabic language capability is beneficial but not essential.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family‑friendly benefits.

Joining Bupa in this role you’ll receive:

• 25 days holiday, increasing with service, with the option to buy or sell
• Enhanced pension and life insurance
• Private medical insurance
• Access to health and wellbeing services
• Discounts on Bupa products and services

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”. We champion diversity and understand the importance of representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview to every disabled applicant who meets the minimum criteria for the role and provide reasonable adjustments throughout the process.

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