About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Beach Hotel

Jumeirah Beach Hotel is Jumeirah’s founding property, characterised by its wave-like design, set along one of Dubai’s most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children’s facilities, complemented by a diverse selection of award-winning dining experiences.

About the Job

An exciting opportunity has arisen for a Guest Service Team Leader to join the Engineering Department in Jumeirah Beach Hotel.

The main duties and responsibilities of this role include:  

• Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity. 

  
  

• Develop and implement timelines, delegate tasks, and brief staff on duties across various departments. 

  
  

• Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly. 

  
  

• Compile duty rosters and advise on changes as necessary. 

  
  

• Prepare reports and maintain appropriate filing systems. 

  
  

• Manage stock, inventories, vendor directories, and contract agreements.