Join our dynamic, hard working and loyal team. We are seeking a dedicated individual with exceptional English language skills, both verbal and written, to provide top-notch customer service and administrative support. If you have a passion for assisting customers, managing administrative tasks, and ensuring client satisfaction, we want to hear from you!

Key Responsibilities:

• Handle incoming calls and emails from clients and suppliers with professionalism and empathy.
• Effectively manage difficult customer interactions, resolving issues promptly and ensuring a positive experience.
• Perform data entry and administrative tasks with precision and attention to detail.
• Maintain and update expense spreadsheets, maintenance trackers, and other relevant documents.
• Ensure accuracy and completeness of data on our systems.
• Proactively follow up on tasks to ensure timely completion and client satisfaction.
• Collaborate with team members to meet deadlines and achieve company objectives.
• Assist in maintaining a tidy and organized office environment.

Requirements:

• Excellent English language skills, speaking, reading, and writing.
• Strong interpersonal skills and ability to empathize with customers.
• Demonstrated experience in customer service and/or administrative roles.
• Excellent Proficiency in Microsoft Excel and other Office applications.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong organizational skills
• Reliable and able to work independently as well as part of a team.

How to Apply:

If you are ready to take on this exciting opportunity, please submit your resume and message us including the phrase 'Attention and focus is essential' to demonstrate you have read the job requirements fully and paid attention. We look forward to reviewing your application!

What We Offer

• Flexible hours, long term contract and opportunity for growth
• Accommodation/transport (shared) if required
• Visa, annual leave and flight tickets
• Training and career development opportunities
• Christmas Day off and other holidays

Job Type: Full-time

Skills

• Excellent English language skills, speaking, reading, and writing.
• Strong interpersonal skills and ability to empathize with customers.
• Demonstrated experience in customer service and/or administrative roles.
• Excellent Proficiency in Microsoft Excel and other Office applications.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong organizational skills
• Reliable and able to work independently as well as part of a team.