Job Purpose
Deliver driver training programs, conduct evaluations, and administer tests to ensure driver competency across multiple categories. Gather feedback, conduct surveys, and manage training related records to support performance improvement. Execute training plans, testing procedures, and compliance requirements in alignment with legislation and safety standards.
Accountabilities:
Strategy
• Prepare and develop training tests for passenger transport drivers and school transport guides.
• Prepare and develop theoretical and practical training curricula aligned with legislation, safety developments, and best practices.
• Prepare, implement, and support annual professional training plans with concerned authorities.
• Develop and apply test requirements for admitting drivers into professional training programs.
Operations
• Conduct on-board evaluations of drivers for post-training and obtain customer feedback on service quality.
• Conduct surveys on driver's opinions regarding buses, running time, welfare issues, and passenger relations.
• Report administrative actions for absenteeism or violations during training programs.
• Maintain ROI and audit records for training performance.
• Conduct driving tests as part of the recruitment screening process.
• Deliver training for taxi, limousine, school bus, and tourism vehicle drivers.
• Deliver professional training courses, including foundational, supplementary, and rehabilitation programs for public bus drivers.
• Register and train passenger transport drivers in courses delivered by vocational training institutes.
Product/Process Improvement
• Measure training quality and trainer performance, identify improvement areas, and report findings with stakeholders.
• Approve training programs by internationally accredited bodies.
• Analyze accident and fatality causes related to new drivers and recommend corrective updates to training materials and curricula.
Physical Working Conditions
• Field evaluations and on-board assessments required. On-site training delivery at institutes and vehicle facilities.
Job Qualifications & Requirements