ABOUT THE FUNCTION

This function is to complete responsibility for the highest level of sanitation and hygiene standards. To ensure all food served to guests and employees are free of microbiological, chemical and physical contamination and all work areas conform to minimum require Hygiene and Sanitation standards. To ensure that each guest becomes a happy fan of our hotels, by delighting them from welcome until farewell. 

WHAT YOU WILL NEED TO SUCCEED

• Minimum 2 years of similar experience in a 5-star hospitality industry.

  
  

• Minimum 2 years of supervisory experience for those required to manage teams. 

  
  
• Degree in Microbiology or equivalent certification.
• Training skills and certification is required.

• A strong command of both written and spoken English is required; additional language is an asset. 

  
  

• Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.

  
  

PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST

• Ensure achievement of business goals – Financial, Non-Financial and Initiatives. 

  
  

• Completion of projects on time, within budget and based on set quality standards.

  
  

• Realizing cost efficiencies.

  
  

• Seamless Communication across all levels of the business unit.

  
  

• Provide constructive feedback (on and off-the-job). 

  
  

• Resolve complaints and ensure adequate service recovery where needed. 

  
  

COMPETENCIES

• Put Customer First

  
  

• Drive for Results

  
  

• Learning

  
  

• Resilience

  
  

• Adaptability

  
  

WHAT WE BELIEVE IN

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Fast Paced

Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers. 

Talent and Tenacity

Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

Adaptability

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.