POSITIONSUMMARY:

TheProfessionalHealth Representativeis responsible formaximizing the sales of products through the different sales & promotion activities within a certain geographic territoryleveragingdigital channels as well as F2F,to achieve set targetobjectives.

His/herpromotional orientation (i.e., Rx salestargets) willbeto create better customer experience.

Tasks are performed under the general direction of theSales/CategoryManager;however,the incumbent is fully responsible for the business and financial results of hisor hergeographical territory.

POSITIONRESPONSIBILITIES:

• Engage on promotional science-based brand messages where product could support HCP in meeting patient need. 

  
  
  

• Engagement is also focused on broader range of content (e.g.disease state).

  
  
  

• Acts as key POC for seamless (compliant) reactive only connection to Pfizer SMEs and resources.

  
  
  

• Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal).

  
  
  

• Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant contentselection.

  
  
  

• Visitsphysicians to help them manage their patient’s disease using Pfizer products.

  
  
  

• Distributesknowledge using guidelines through product samples, marketing literature, clinical trials related to his products to help physicians and other healthcare professionals take the best decisions.

  
  
  

• Follows-upwith HCP (KOL, physicians, pharmacists, or any other party havingimpacton the business), to gather feedback and questionsregardingexperience with Pfizer products.

  
  
  

• Providesapprovedinformation to HCP on Pfizer products,e.g.,proper medical usage, dosageamountsand side effects.

  
  
  

• EnlistsPfizer products in the formulary of institutions.

  
  
  

• Providesfeedback to sales management on customer requests, responses topromotionsand product access. Also update on changes in the health care system or hospital structure.

  
  
  

• Involved in thepre preparationof the marketing campaign through givinga feedbackto the marketing team onwhat’sthe real market, customers’ needs.

  
  
  

• Follows-up onstock,consumptionand ordering process specially in government sector and institutions.

  
  
  

• Involved in Pfizer community awareness programs. 

  
  
  

• Attendsseminars andparticipatein setting up salesdemonstrationandexhibition.

  
  
  

• OrganizesAV activities in his area. 

  
  
  

• Initiates&Participatein the nomination &selectionof the local speakers in his/her territory.

  
  
  

• Reportsvisits and other activities using ECMS. 

  
  
  

• Attendsregular sales meetings with DM, general meetings, and cycle meetings.

  
  
  

• Preparesshort term POA restricted to his area and products.

  
  
  

• Presentsreports according to DM recommendations and market needs.

  
  
  

• Updateshis/hercustomer list according to the targeting process by understanding customer’s segmentations and customer insights. 

  
  
  

• Understandscustomer disease management needs.

  
  
  

• Maintainsandcreatenew advocates byaligning tocustomer’s priorities/needs.

  
  
  

• Standsaccountable for allcustomerse-mails, phone calls related to business.

  
  
  

• Executesthe activities(International,regional,and local conferences, workshops) done bythemarketing andmedical department to engageitscustomers .

  
  
  

• PreparesMonthly report forsales,activities,marketfeedback,threats, opportunities.

  
  
  

• Participatein setting the engagement POA and playimportantrole in its executionwhere applicable.

  
  
  

• Playsanimportant rolein engaging customers viaboldpartnership programs.

  
  
  

• Explores  businessopportunities and expandsthe scope of his/herterritoryreach .

  
  
  

ORGANIZATIONAL RELATIONSHIPS

• Reports to the Oncology Sales Manager

  
  
  

• Connection to SMEs – reactive

  
  
  

• Works in close collaboration with similar job position holders across the Gulf

  
  
  

• Interacts well with:

  
  
  

  • Supportive departments: BT, Medical, Marketing, Finance, HR

    
    
    

  • Customers Administration Departments: Stores , Purchasing and Finance

    
    
    

  • Opinion Leaders and Field Experts

    
    
    

  • Service Providers and Competitors

    
    
    

EDUCATION AND EXPERIENCE

• B.Sc. Pharmacy/Pharmacy Education Background 

  
  
  

• Minimum 3 years of total experience in Sales department and 2 years’ experience asHealth/Medical Representative 

  
  
  

• Knowledge of the Pharmaceutical/Healthcare industry isrequired

  
  
  

• Fluent in English language,Arabic is an advantage

  
  
  

• To progress to Professional Health Rep role (other T&Cs apply):100% Sales achievement in last 2 yearsand Exceeding/Top performerin last 2 yearsfor external hiresSuccessful completion of one development assignment is preferred.

  
  
  

TECHNICAL SKILLS REQUIREMENTS

• Pfizer Colleague Competencies

  
  
  

• Commit to “One Pfizer” and our Bold move Organization imperatives

  
  
  

• Have good written and verbal/oral communication skills

  
  
  

• Demonstrate effective interpersonal, good persuasive and negotiation skills and must be change agile and resilient.

  
  
  

• Demonstrate effective selling, presentation and strong analytical and problem solving skills

  
  
  

• MUST be Computer literate and experienced user of Microsoft Office Suite (Excel, PowerPoint, Word)

  
  
  

• MUST demonstrate Customer Facing Colleague competencies (CFC) of the future in line with:

  
  
  

  • Focusing on customer needs

    
    
    

  • Managing complexity in territory/assigned area(s)

    
    
    

  • Influence with insights

    
    
    

  • Drive value based interactions

    
    
    

  • Establish credibility

    
    
    

  • Embrace data and technology adoption/use

    
    
    

  • Navigate accounts

    
    
    

  • Collaborate well with team and others

    
    
    

  • Integrate patient perspective

    
    
    

Pfizer Gulf is an equal-opportunity employer, and we are proud of our commitment to creating a diverse and inclusive candidate pool to support and empower our workforce.

We strive to ensure that our people are heard, seen and cared for by creating an environment that fosters inclusion and inspires colleagues to speak up to promote an engaging and inclusive culture where they can thrive.

Our diverse workforce represents the patients we serve and the communities in which we operate.

We look forward to reviewing your application and thank you for your interest.