Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Who we are looking for:

• We are looking for a passionate, energetic and talented Credit Controller who thrives on building strong relationships with customers proactively and work closely with internal stakeholders.

  
  

What will you do:

• Credit collection for Port Services of Customers in the Region as assigned in the portfolio by phone, email and occasional visits.

  
  

• Regular monitoring of Accounts to ensure settlement is executed in line with the agreed terms.

  
  

• Ensure daily call target is reached in accordance with guidance.

  
  

• To use High radius system daily for managing credit collection activities using the Daily Worklist.

  
  

• Follow the High radius credit collection process to complete the credit process

  
  

• Credit limits to be monitored to ensure customers are not in breach.

  
  

• Credit check of customer registrations to be conducted in accordance with process.

  
  

• Monthly sending of SOA in accordance with process.

  
  

• Managing and resolving customer disputes with global colleagues. 

  
  

• Attend to refund requests in accordance with policies and procedures.

  
  

• Suggesting Credit block to Credit Manager of customers defaulting on payment or considered a credit risk.

  
  

• Hold regular meetings with internal stakeholders and external Customers to ensure large customer accounts are managed appropriately

  
  

• Build good relations with Customers, internal and external keeping a credit discipline in dealings.

  
  

• Assisting the accounts team in tracing the unaccounted funds within 24/48 hours basis as per KPIs, to clear on account payment.

  
  

What experience and skills required:

• Highly service-oriented, proactive, and consultative, able to operate effectively in a fast-paced, growth-driven organisation.

  
  

• Excellent interacting, networking and communication skills

  
  

• Good analytical skills and attention to detail.

  
  

• Independent and service-minded with strong coordination skills.

  
  

• A team player with a positive, “can-do” attitude and commercial mindset.

  
  

Location:

The position will be based in Barsha Heights, Dubai, UAE office.

What we offer:

• International work environment of strong leadership and Culture.

• Great learning and Career development opportunities.

  
  

• Work-life balance and a job that is both challenging and stimulating.

  
  

• Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills.

  
  

How to apply:

Sounds interesting? If you see yourself fitting into this role, please let us know why the role is of interest to you. Apply online through our career portal at https://www.wilhelmsen.com/careers/ under Current Vacancies by creating a ‘Candidate Home’ account and thereafter upload your resume and expected salary.

*Only shortlisted candidates will be contacted.

All internal candidates must apply through internal job portal (Workday front page>Menu >Career>Find jobs). Here you can upload your resume and a motivational letter.  

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required.

Application Deadline :  24th March, 2026.

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