Medical Receptionist / Wellness Centre Receptionist
The Hundred Wellness Centre – Dubai, UAE
Please Read Carefully Before Applying
We are looking for a compassionate, sincere, and reliable Medical Receptionist to join our team at The Hundred Wellness Centre in Jumeirah 1, Dubai.
The ideal candidate is warm, professional, organized, and genuinely passionate about supporting others on their wellness journey. This role is ideal for someone who is naturally welcoming, emotionally intelligent, and enjoys creating a calm and supportive environment for clients and patients.
At The Hundred, we value kindness, professionalism, and a positive team culture, and we are looking for someone who takes pride in delivering exceptional service.
Salary:
Competitive salary package. To be discussed during the interview based on experience.
Important Note:
We strictly adhere to UAE Labour Law. All employment benefits will be explained during the interview process. For additional clarification, applicants may contact the UAE Ministry of Human Resources and Emiratisation (MOHRE).
Applicants must submit their CV along with a recent professional photo.
Only applicants who carefully review this job description and meet the listed requirements will be considered.
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Employment Terms
• 7-day paid training and evaluation period
• Minimum 5 years of customer service experience required
• Location: Jumeirah 1, Dubai (please ensure you can commute to this location)
• Contract duration: 2 years
• Opening hours: 7:00 AM – 8:00 PM
• Working hours: 9 hours per day (including a 1-hour break)
• Must be willing to work rotating shifts (morning, mid, and evening) assigned weekly
• Days off: Friday and one additional day assigned weekly
• Health insurance provided
• 30 days annual leave
• Air ticket provided at the end of the contract
Applicants are encouraged to review the responsibilities carefully and ensure they have the required experience before applying.
Please also visit our website and familiarize yourself with our services before applying
Only serious applicants who are ready to join immediately will be considered.
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Key Responsibilities
• Greet and welcome clients and patients warmly and professionally
• Answer incoming phone calls and assist with general inquiries
• Respond to client and patient emails and follow up on wellness inquiries
• Assist clients and patients with appointment bookings and scheduling
• Prepare invoices and insurance claim forms and process payments efficiently
• Maintain and update client/patient records in the system
• Coordinate daily schedules for doctors and instructors
• Update and maintain weekly class schedules
• Monitor and manage office supply inventory
• Deliver exceptional front desk customer service
• Guide clients in using the Body Composition Analysis machine
• Assist clients with the infrared sauna
• Receive payments, print credit card reports, and close petty cash at the end of the day
• Handle client feedback with professionalism and escalate concerns when necessary
• Support the team with additional administrative tasks as required
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About Us
The Hundred Wellness Centre is a holistic wellness destination located in the heart of Dubai. Our centre integrates movement, nutrition, and health to inspire meaningful lifestyle change and well-being.
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Job Details
Job Type: Full-time
Education:
Bachelor’s Degree (Required)
Experience:
Customer Service – Minimum 5 years (Required)
Location:
Dubai (Required)
Work Location:
In person
Skills
Excellent customer service and interpersonal skills with the ability to create a warm, welcoming, and professional environment for clients and patients. Strong communication skills, both verbal and written, with confident phone etiquette and the ability to handle inquiries professionally.
Highly organized with strong attention to detail and the ability to manage appointments, schedules, and administrative tasks efficiently in a busy clinic or wellness centre environment. Ability to multitask, prioritize responsibilities, and remain calm and professional under pressure.
Proficient in computer systems, data entry, email communication, and scheduling software. Experience with invoicing, payment processing, insurance claims, and maintaining accurate client records is an advantage.
A proactive, reliable, and responsible team player with a positive attitude and strong work ethic. Experience in medical clinics, wellness centres, physiotherapy clinics, gyms, hospitality, or front desk reception roles is highly valued