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The Opportunity

As a Senior Field Service Engineer at Hitachi Energy in Abu Dhabi, UAE, you will lead aftermarket service and maintenance activities for High Voltage Gas Insulated Switchgears (132 kV, 220 kV+), supporting utility and contractor customers across the region. Your responsibilities will span preventive maintenance, upgrades, commissioning, and high‑voltage testing—ensuring optimal performance and reliability of the installed base.

You will also drive proactive service solutions, resolve technical issues, and contribute to strong long‑term customer relationships, making you a key enabler of operational excellence and customer satisfaction.

How you will make an impact

• Technical contribution Involves participation in the planning and execution of installation and commissioning activities on-site. Executing design modifications for commissioning and offering annotations for as-built project documentation.

  
  
  

• Carrying out Installation & Commissioning including HV PD, extension and Maintenance services independently.

  
  
  

• Providing on-site or remote technical support for installation and commissioning of GIS and routine maintenance services, identifying technical problems and making analysis through remote or on-site activity in different Service categories.

  
  
  

• Take part in pre-commissioning meetings, commissioning planning activities and documentation preparation (e.g. FAT documentation, Site ITPs & ITRs, Method Statements, Control programs, etc.).

  
  
  

• Support tendering by providing commissioning plans and time/cost estimation.

  
  
  

• Recommendation to customers for immediate and future service requirements, provide feedback to Service Sales team.

  
  
  

• Acting as representative of the OEM during interaction with the customer and preparing the tools, equipment and parts needed for a service job and understanding the scope of the job to be performed.

  
  
  

• Ensuring that documentation for the job is available and briefing with service manager, head of department or supervisor about the expected situation on site.

  
  
  

• Creating service reports, time sheets & delivery notes, endorsed by customers.

  
  
  

• Effectively manages multifunctional interfaces - internal, feeder factories, service department, customers, and sub suppliers and abilities to show personal leadership & maintain a teamwork environment to deliver assignments. Strong self-disciplined approach to ensure quality and accuracy of delivery.

  
  
  

• Responsible for adherence to the quality assurance requirements on the Power Plant or Substation or Oil & Gas or process Industries site and seeks to improve these continually.

  
  
  

• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

  
  
  

• Living Hitachi Energy’s core values, safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

  
  
  

Your background

• A bachelor's degree or diploma in an engineering discipline is required.

  
  
  

• A minimum of 10 years of overall experience, including 6–8 years of hands‑on work with High Voltage (HV) Products or Equipment such as GIS 132kV, 220kV and above—covering installation, testing and commissioning, repair and maintenance, and the use of monitoring and measuring devices. Experience within utilities companies is also relevant.

  
  
  

• Strong competence in the testing and commissioning of switchgears and other key substation components/apparatus.

  
  
  

• Broad experience across substation projects, including tendering, engineering, or site commissioning activities.

  
  
  

• Proficiency in computer applications, along with excellent interpersonal, written, and oral communication skills.

  
  
  

• Certification related to Hitachi Energy Transmission GIS, particularly for commissioning and HV PD, is considered an added advantage.

  
  
  

• Proficiency in spoken and written English is required; knowledge of Arabic is an added advantage.