Job description

Key Responsibilities

1. Client Acquisition (Outbound Sales)

• Actively search for and attract new clients (GCC market)
• Work with databases, referrals, and partner channels
• Initiate contact via phone calls and messaging apps

2. Handling Incoming Leads (Inbound Sales)

• Ensure fast response to all incoming leads (WhatsApp, phone, website, social media)
• Conduct initial client qualification
• Identify client needs and generate interest in services

3. Sales & Negotiations

• Conduct phone calls and client communication via messaging apps
• Hold in-office meetings when required
• Present company services, including:
• Online consultations with doctors
• Second medical opinion
• Treatment selection and planning
• Sanatorium and rehabilitation programs
• Check-up programs
• Aesthetic medicine
• Handle objections and guide clients toward payment
• Close deals and achieve sales targets

4. CRM Management & Reporting

• Work within CRM system (AMO CRM):
• Record all client interactions and deal stages
• Update statuses regularly
• Maintain full communication history
• Prepare reports on leads, conversion rates, and sales
• Monitor and manage the sales pipeline

5. Client Management

• Transfer clients to the medical department after payment
• Maintain communication with clients until treatment begins
• Contribute to improving overall client experience

Products Sold by the Sales Manager

• Online doctor consultations
• Second medical opinion (Russian Medical Opinion)
• Treatment selection and organization abroad
• Medical travel planning
• Sanatorium and rehabilitation programs
• Check-up programs
• Aesthetic medicine

Skills

Required Competencies

• Strong understanding of the medical tourism market and GCC client specifics
• Ability to sell intangible and expert-driven services
• Strong phone sales and messaging communication skills
• Skills in needs assessment and deal closing
• Ability to build trust with clients
• Experience working with CRM systems
• High level of self-organization and results-driven mindset

Work Format

• Schedule: 5/2
• Working hours: 10:00 AM – 6:00 PM
• Office-based role in Ajman
• Hybrid workflow: calls + messaging + in-person meetings

Key KPIs

• Achievement and overachievement of sales targets
• Lead-to-client conversion rate
• Lead response time
• Average deal value
• Number of closed deals

Skills

Vacancy: Medical Tourism Sales Manager

Marina Med Tour | Ajman, UAE

We are looking for a highly qualified and ambitious Sales Manager with a proven track record, ready to generate stable and high revenue, as well as develop the medical tourism sector for clients from the GCC region.

Key Responsibilities:

• Actively search for and attract clients for online consultations, treatment planning, and organizing medical trips to Russia

• Manage the full sales cycle — from first contact to successful deal closure (strong persuasion and closing skills are essential)

• Maintain all documentation and communications in the Zoho CRM system, ensure timely status updates and reporting

• Consistently meet and exceed monthly KPIs and sales targets

Requirements:

• Minimum 2 years of successful sales experience, preferably in healthcare, medical tourism, or related fields

• Excellent command of English, including professional medical terminology

• Native-level Arabic (mandatory)

• Russian language — a strong advantage

• Strong communication and negotiation skills, with a proven ability to close deals

• Goal-oriented, highly motivated, responsible, and results-driven

• Experience with CRM systems (Zoho is a plus) and ability to handle large volumes of information

We Offer:

• Competitive salary of $1,500 + progressive commission up to 20% + performance bonuses

• Medical insurance and visa support

• Real opportunities for career and professional growth, training provided

• Work in an international company with clients from the GCC and other regions

• A very friendly team where every employee is a valued part of our big family