About the job
Role Overview
We’re hiring an AI Workflow Architect to design and ship reliable, production-grade automations that combine LLMs + integrations + orchestration + monitoring.
If you look at a manual process and think “this should be automated yesterday”, you’ll fit in.
What You’ll Do
Architect and implement end-to-end AI workflows (triage, routing, enrichment, follow-ups, notifications).
Integrate systems via APIs, webhooks, and databases (CRM/helpdesk, Google Workspace, messaging channels, etc.).
Build robust logic: retries, fallbacks, rate limits, error handling, idempotency.
Create standards for documentation, versioning, testing, and release.
Set up logging/monitoring and quality checks for AI outputs (evaluations, regression checks).
Collaborate with Ops/Marketing/Sales to turn real business needs into automation that runs.
Skills
Must-Have Skills
Proven hands-on experience building automation workflows (e.g., n8n / Make / Zapier / Pipedream / custom).
Strong understanding of REST APIs, JSON, webhooks, auth (OAuth/API keys).
Solid experience working with LLMs (prompting, tool/function calling, RAG when needed, guardrails).
At least one of: Python / JavaScript / Google Apps Script.
“Engineering mindset”: attention to detail, documentation, testing, reliability.
Fluent English (written and spoken).
Nice to Have
Experience with respond. io, Kajaibi, Freshdesk/Zendesk, HubSpot, ActiveCampaign, Google Sheets automation.
Observability tools (Sentry/Datadog/ELK or similar), prompt evaluation frameworks, A/B testing.
Security/privacy awareness (PII handling, access control, audit trails).
What You Get
High-impact role: what you build goes to production and removes real manual work.
Real ownership, minimal bureaucracy.
Direct access to leadership and fast execution.
Competitive compensation based on seniority + performance bonuses tied to measurable outcomes (time saved, error reduction, automation KPIs).
In case shortlisted required to submit
Video presentation (max 3 minutes) explaining:
your past experiences
your current role
your future plans
why you want to leave your current position, if applicable
why we should contact you for an interview
2 links to AI projects developed by you