Job description

At C.H. Robinson, the Office Administrator plays a key role in creating a positive, safe, and productive workplace experience for employees. This role supports day‑to‑day office operations in a fast‑paced environment, ensuring the office runs smoothly while fostering an inclusive and engaging culture.

The Office Administrator is service‑oriented, detail‑driven, and hands‑on, with strong organizational skills and the ability to manage multiple priorities effectively. This role partners closely with employees and leaders, proactively identifying opportunities to improve processes and enhance the overall workplace experience.

The duties and responsibilities of this position consist of, but are not limited to, the following:

Office Services:

• Oversee all office services duties in the office and ensure that office is operating smoothly

  
  

• Manage office supplies inventory and place orders as necessary

  
  

• Provide other administrative support, including scheduling group meetings, customer visits, and catering

  
  

• Perform receptionist duties: greet visitors, and answer and direct phone calls

  
  

• Receive and sort incoming mail and deliveries, and manage outgoing mail

  
  

• Plan in-house or off-site employee and/or customer activities, including celebrations, virtual local & global activities, conferences, etc.

  
  

• Develop office policies and procedures, and ensure they are implemented appropriately

  
  

• Monitor headcount and plan office space accordingly including, office layout planning and office moves, and with managing and maintaining Technology infrastructure

  
  

• Manage monthly reporting

  
  

• Manage Accounts Receivable

  
  

• Track training records

  
  

• Implement monthly trainings

  
  

• Implement and monitor employee of the month program

  
  

• Identify opportunities for process and office management improvements, and design and implement new systems

  
  

• Identify and implement initiatives, tools, and services that enhance team member’s working experience

  
  

Facilities Management:

• Management of facility property management company, including ensuring service level expectations are met

  
  

• Office cost planning, monitoring, and optimization

  
  

• Ensure safety compliance, including regularly scheduled safety inspections

  
  

• Act as key point of contact for all facility related escalations to ensure quick resolution of any complaints

  
  

• In partnership with corporate partners (Real Estate, Facilities, etc.) management of all contractual obligations including vendors, equipment lease agreements, service charges, and rates

  
  

• Check invoices related to office and submit to relevant department for payment

  
  

• Liaise with facility management vendors including cleaning, security services, catering

  
  

• Monitor headcount and plan office workspace accordingly

  
  

• Project manage all small facility projects and regular maintenance

  
  

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

  
  

• Bachelor’s Degree from an accredited college or university

  
  

• Minimum 3 years of work experience in an administrative/office management role

  
  

• Previous experience with facilities management

  
  

• Experience managing construction projects

  
  

• Must have exceptional attention to detail

  
  

• Strong organizational and time management skills, and ability to prioritize

  
  

• Must be a self-starter and driven

  
  

• Excellent communication and interpersonal skills

  
  

• Strong problem-solving skills and analytical abilities

  
  

• Must be proficient with Microsoft Office

  
  

• Leadership ability to manage challenges and proactively implement effective solutions

  
  

• Strong interpersonal skills to interact positively with all employees

  
  

• Values a diverse and inclusive work environment

  
  

Your Health, Wealth, and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Employee Insurance Benefits
• Variable Pay based on position
• Hybrid Work Model with Flexi Hours
• Paid time off to manage work-life balance
• Paid Maternity & Paternity Leaves
• Paid Public Holidays
• Reward & Recognition Program
• Special Mobility Assistance
• Employee Wellness Initiatives
• Plus a broad range of career development, networking, and team-building opportunities

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.