Job Purpose: The Arabic Client Servicing Account Manager serves as the primary point of contact between the Company—a leading advertising agency—and its clients, focusing strongly on government and local public sector organizations. This role manages and nurtures client relationships, ensures the successful delivery of integrated, digital-led campaigns, and maintains high client satisfaction levels. Operating within a fast-paced agency environment, the role requires close collaboration with internal teams to develop and execute strategic and creative solutions aligned with client objectives. The ideal candidate demonstrates excellent communication skills in both Arabic and English, a strong understanding of the local market and cultural landscape, and proven experience managing multiple accounts while delivering high-impact advertising campaigns. Job Duties and Responsibilities: Client Relationship Management: Build and maintain strong relationships with governmental and multinational clients, understanding their objectives, needs, and challenges to provide tailored solutions. Act as the main point of contact for Arabic-speaking clients. Strategic Account Planning: Develop customized marketing and advertising strategies aligned with client goals. Collaborate with internal teams to design and execute plans, including target audience analysis, campaign messaging, and budget allocation. Campaign Execution: Oversee campaign implementation, ensuring timely delivery of all components. Work closely with creative, media, and production teams to achieve seamless execution. Budget Oversight: Manage client budgets, track expenses, and recommend resource allocation adjustments as needed. Provide periodic budget reports and financial updates. Performance Monitoring: Track campaign performance using key performance indicators (KPIs) and analytics tools. Provide data-driven insights and optimization recommendations to clients. Business Development: Identify opportunities for expanding accounts and securing new projects. Support business development efforts through proposals and pitch presentations. Cross-Functional Coordination: Collaborate with internal teams, including creative, media, and strategy departments, to deliver exceptional results. Market Insights: Stay updated on regional market trends, government initiatives, and industry developments. Leverage these insights to provide strategic recommendations to clients. Contract Negotiation: Negotiate scopes of work, pricing, and contract terms with clients. Ensure agreements are fulfilled and monitor renewals or extensions.

Required Qualifications: Bachelor's degree in marketing, advertising, communications, or a related field. Minimum 5 years of experience in account management within advertising, marketing, or social media agencies. Fluency in Arabic and English, with excellent written and verbal communication skills in both languages. Proven track record of working with governmental organizations and multinational companies. Strong understanding of the GCC region's cultural, social, and business norms. Exceptional project management and organizational skills. Proficiency in using project management and analytics tools. Demonstrated ability to analyze campaign data and develop actionable insights. Experience managing budgets and financial acumen. Required Competencies: Client Relationship Management: Skilled at building and maintaining trust with Arabic-speaking clients. Strategic Thinking: Capable of creating and executing effective strategies aligned with client goals. Communication Skills: Strong presentation and interpersonal abilities to engage clients effectively. Problem-Solving: Adept at resolving client concerns and identifying growth opportunities. Adaptability: Flexible to address changing client needs and industry trends. Negotiation Skills: Proficient in contract negotiation and client persuasion.