Job Description

Roles & Responsibilities

Key Responsibilities

1. Quality Assurance & Control

• Oversee daily water quality testing (chemical, physical, and microbiological) in accordance with regulatory and internal standards.

• Monitor treatment processes (filtration, chlorination, disinfection, fluoride adjustment, etc.) to ensure compliance.

• Review, trend, and interpret laboratory data and initiate corrective actions when deviations occur.

• Conduct quality inspections on finished water, packaging materials (if bottled), and distribution pipelines.

2. Regulatory Compliance

• Ensure compliance with local, national, and international standards (e.g., WHO, EPA, ISO 9001, ISO 22000, HACCP).

• Prepare documentation and reports for regulatory bodies, health departments, and certification agencies.

• Lead internal and external audits, facilitating corrective and preventive action plans (CAPA).

3. Operations Oversight

• Work closely with production, maintenance, and distribution teams to ensure quality is maintained at every stage.

• Validate sanitation and hygiene procedures for plant equipment, tanks, and pipelines.

• Oversee calibration and maintenance of testing instruments and laboratory equipment.

4. Risk Management & Continuous Improvement

• Identify potential risks in water treatment, bottling, and distribution processes.

• Lead root-cause analysis for quality deviations and recurring issues.

• Develop and update SOPs, quality manuals, and process control documents.

• Initiate improvement projects aimed at optimizing quality, reducing waste, and increasing efficiency.

5. Team Leadership & Training

• Supervise and mentor quality technicians and laboratory staff.

• Conduct training on GMP, water safety protocols, hygiene, and quality standards.

• Build a culture of quality awareness across the plant.