Part Time
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GWR Consulting

Job Details

We are seeking enthusiastic and detail-oriented Mystery Shoppers to join our team in the UAE. This role offers a unique opportunity to evaluate customer service, product quality, and overall shopping experiences across various retail and service establishments. Your insights will help businesses enhance their offerings and customer satisfaction. Responsibilities: - Conduct anonymous visits to assigned retail stores, restaurants, or service centers to evaluate customer service, cleanliness, and compliance with company standards. - Complete detailed reports based on observations, including answering specific questions about the shopping experience. - Provide honest and unbiased feedback to help businesses improve their operations. - Maintain confidentiality regarding assignments and ensure compliance with all guidelines and protocols. - Meet deadlines for reporting and participate in training sessions as required.

- Strong attention to detail with excellent observation skills. - Good communication skills, both written and verbal, to provide clear and concise feedback. - Ability to follow guidelines and complete assignments independently and within set timeframes. - Discretion and professionalism in handling confidential information. - Previous experience in customer service or retail is an advantage but not required. - Reliable transportation and flexibility to visit multiple locations across the UAE.

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About GWR Consulting
UAE, UAE

GWR هي شركة تُعنى بالتسوّق الخفي وتطبّق ضبط الجودة على عدة حسابات في 15 بلد في منطقة الشرق الأوسط وشمالي افريقيا. اذا أصبحتَ متسوّقاً خفيّاً...